Avoca

Vendor-described capabilities, not hands-on tested. This profile covers home-service answering; it is not a review of every product the company sells.

Booking route

ServiceTitan / CRM

Described outcome

Inbound answering and job booking for home services.

Human fallback

Contextual handoff to your customer-service representative.

Setup to plan for

Confirm the supported ServiceTitan connection, job types, and booking configuration.

What stays with a person

Your team defines service rules, handles exceptions, and receives escalated calls.

Ask for this in a demo

Demonstrate an out-of-area request, an urgent call, and an unavailable technician. Show the resulting job record.

Company background

An official April 2026 company announcement identifies Apurva Shrivastava and Tyson Chen as co-founders. Co-founders ↗

Location: Current headquarters not verified in this research pass.

Founding year and headquarters were not verified. Funding claims are not needed for a product-fit decision.

Public business contact

Official company contact / support route ↗

These are company-published routes. We have not contacted the provider or verified regional response times.

Sources & evidence

Official sources reviewed November 3, 2026. Vendor materials establish descriptions, not independently measured performance. Original evaluation criteria are our analysis.